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News and Views

Successful onboarding gives new employees the best possible start in their new job. At the same time the hiring company can save substantial costs. Onboarding is a structured process for receiving and integrating new employees. Regardless of whether the business is small or large, it is smart to have concrete plans for the phase directly after the selected candidate has signed the employment contract.

The battle for heads

For some new employees the period before starting a new job can seem like a vacuum. If contact to the new employer or responsible recruitment company is poor, the candidate may “disappear” to another position, especially if temptation becomes too great. Good follow-up in this phase is particularly critical in today's labour market where several companies may be battling for the same heads. Experience has shown that candidates often continue their search for a new position even after signing their contract with a new employer!

Terminating before starting

The Nordic insurance group Gjensidige has come up with a systematic onboarding process. The direct payoff is that fewer new employees search for, and find an alternative job, before they start - or shortly after. Previously, every fourth newcomer left the company within two years of starting, and some never even started at all. According to the company's recruitment director, a significant reason for this was the “dead time” between signing the contract and the first working day. Savings achieved by retaining new employees are estimated at more than NOK 12 million.

Recruiters’ contribution is critical

Recruitment and onboarding are closely linked. The responsibility rests on recruiters too. Here at AWN we aim to contribute to a successful onboarding experience, and assure that the candidate is best prepared for the new job. We want to avoid a situation where, due to unfulfilled expectations, a new employee or the hiring company might begin to doubt whether their choice was right. When recruiting top managers we always follow up on both the candidate and the company with reference to several waypoints after contract signing. AWN has now implemented this process as a permanent practice for all recruitment assignments. The battle for heads means that we need to be more proactive than before.

What needs to be done?

Successful onboarding should involve one or more follow-up conversations by phone or in a physical meeting. It should contain essential information about the immediate situation the chosen candidate will face upon joining the new employer’s company. Having expansive knowledge of the company's values, goals and strategy will ensure that the new employee is well prepared. Attendance at seminars and courses at an early stage, for instance, will provide valuable background information. There will also be numerous practical questions that need answering: When and where should I show up? Will I have a mentor? Who can I ask about practical issues such as PC, mobile phone, etc.? The first working day should be structured with meetings, discussions and information on who the best go-to people are.

Profitable investment

Successful onboarding results in more productivity more quickly on the part of the new employee. This is good economics. At the same time, a well-organized process has a positive impact on the hiring company’s reputation. As a consequence, several of the best job seekers will target the organization. A good start for new employees is thus a profitable investment for the company, in the long term as well. Successful onboarding boosts profit!

Svein Thore PortrettEmail: This email address is being protected from spambots. You need JavaScript enabled to view it.
LinkedIn: https://www.linkedin.com/in/stgran/
Website: https://www.awn.no/

Founded in 1984, Agilium Worldwide LLC (https://www.agiliumworldwide.com/) is an international executive search group of independent, owner-managed retained executive search firms, with members who are active in virtually every market. Agilium Worldwide ranks among the world’s top 25 executive search organizations.

Agilium Worldwide’s member firms offer personalized, specialized, client-oriented services. By eliminating the formally structured, pre-programmed approach they can remain proactive and secure prompt, skilled and expert service to their clients, to help them find the “Perfect Fit” – the right person for the right position, at the right time, at the right location.

Agilium Worldwide member firms are trusted advisors to companies from the Fortune 500, as well as to upcoming and start-up companies around the globe. Clients get the best of both worlds: an entrepreneurial approach with global reach and local perspective.

Master Class Lithuania (www.masterclass.lt/en/) has joined the Agilium Worldwide international group of executive search companies as the first member located in the Baltic region. Master Class is a leading executive search company in Lithuania, successfully implementing more than 50 search projects every year in Lithuania and beyond. During its 12 years of operation the company has worked together with companies of various sizes in sectors such as sales, finance, marketing, communication, law, IT, manufacturing, logistics and technology.

Laura Duksaitė-Iškauskienė, Founder and Managing Partner of Master Class Lithuania: “This step is a significant change for us after more than ten years in the employment market, and an important demonstration of the quality of our services. Agilium Worldwide stands for top quality executive search. Master Class Lithuania also builds customer trust with exceptional quality at all stages of search and selection. The decision to join the international network was ultimately prompted by common values, a natural development, and client needs becoming more oriented towards foreign markets as the export business in Lithuania grows. With our new and reliable Agilium partners we can now respond to international innovations and offer fast and high-quality search and selection in almost 30 countries. Within the international network we maintain our autonomy at local level, avoid complex bureaucratic processes and preserve flexibility and speed. Our partnership with Agilium Worldwide means we can share expertise in numerous local markets plus all the advantages of the international perspective.”

Monika Borgers, Executive Director Agilium Worldwide: “Our member firms benefit from the constant exchange of ideas. We share sectorial and functional expertise, we routinely discuss latest trends, compare technological tools, share solutions or advise each other on how to solve common problems. We are a unique community, and still growing! We are delighted to have a trusted and reliable partner in Lithuania, and welcome Laura Duksaitė and Master Class to the Agilium family.”

Laura Duksaite

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
LinkedIn: www.linkedin.com/in/laura-duksaite/

Founded in 1984, Agilium Worldwide LLC is an international executive search group of independent, owner-managed retained executive search firms, with members who are active in virtually every market. Agilium Worldwide ranks among the world’s top 40 executive search organizations.

Agilium Worldwide’s member firms offer personalized, specialized, client-oriented services. By eliminating the formally structured, pre-programmed approach they can remain proactive and secure prompt, skilled and expert service to their clients, to help them find the “Perfect Fit” – the right person for the right position, at the right time, at the right location.

Agilium Worldwide member firms are trusted advisors to companies from the Fortune 500, as well as to upcoming and start-up companies around the globe. Clients get the best of both worlds: an entrepreneurial approach with global reach and local perspective.